FAQ’s

Frequently Asked Questions

What is your return policy?
For full details on our return and refund process, please refer to the “Return and Refund Policy” section on our website.

Will I get a confirmation email after placing my order?
Yes, after completing your order, you will receive an automated email confirming that we’ve received your order.

How can I initiate a return?
You can contact us at BixuanEcom@outlook.com.

How do I subscribe to your email list?
You can sign up at the bottom of our homepage under the “Sign Up & Save” section. As a first-time subscriber, you will receive a 10% discount.

Contact Information:
Phone:00852 60596554
Email: BixuanEcom@outlook.com
Company：Yiwu Bixuan E-commerce Co., Ltd
Address：Room 303, Unit 5, Building 43, Jiangdong New Village, Jiangdong Street, Yiwu City, Zhejiang Province